RAD Remedy and MyTransHealth: Startups to Improve Trans Healthcare
Transgender people have always been excluded from access to quality, caring, and nonjudgmental healthcare, and still are excluded today.
Healthcare challenges for trans people are significant, and include at the most basic level finding skilled and knowledgeable primary health care and access to medical specialists: endocrinologists, psychotherapists, speech therapists, and surgeons. Two new startups are meeting the needs of this population by developing databases of healthcare providers.
RAD Remedy is designed for trans, non-conforming gender, intersex, and queer folk to find safe, respectful, and comprehensive health care. They have two programs. The original RAD uses a model called a Referral Aggregate Database (RAD).The database includes crowdsourced information, shared experiences and referrals. People seeking information can find provider referrals based on specialty and geographic area. Their new program, RAD Remedy on Demand, is a consulting service for health care providers. Providers can ask for subject matter expert review of their practice forms, systems, and work practices to make sure the care they provide is the best quality possible. This new program has been funded by a capacity building grant from CFW LBTQ Giving Council and the Polk Brothers Fund. RAD Remedy has recently received their 501(c)3 designation.
MyTransHealth, based in Miami, is a guided referral system that uses a detailed screening process for healthcare professionals and specialty clinics to be included in their database. Providers are screened for clinical training, and clinics for nondiscrimination policy, gender-neutral bathrooms, and gender-affirming intake paperwork. Both providers and clinics are re-screened every 12 months. MyTransHealth also contains insurance information by geographic area, so people can find the therapeutics that are included in their insurance coverage. They currently have developed networks of specialists and primary care practitioners in Chicago, Dallas, Miami, NYC, San Francisco, and Seattle, and are working on expanding their database of screened referrals.